Terms of service

Welcome to Milk And Muslin. By placing an order through our website, you agree to the terms below.

About Milk And Muslin

Milk And Muslin is a small UK business selling thoughtfully curated baby gift boxes.

Our contact email is milkandmuslin@gmail.com

Our business contact and registered address details are provided to customers as required by law.

Products

We take care to ensure that product descriptions and photographs accurately represent our gift boxes.

Our gift boxes contain the items described on each product page. Colours, patterns and designs of individual items such as muslins, socks and other baby essentials may vary from the photographs shown, depending on availability. The overall contents and value of the gift box will remain as described.

Prices and payment

All prices are shown in GBP (£) and include any applicable taxes.

Payment must be made at checkout using one of the payment methods available on our website.

We reserve the right to correct genuine pricing or description errors before an order is accepted.

Orders

Once an order has been placed, you will receive an order confirmation by email.

We reserve the right to cancel an order if an item is unavailable, a genuine pricing or product error has occurred, or we are unable to fulfil the order. If we cancel an order after payment has been taken, you will receive a full refund.

Delivery

UK delivery is currently free.

We aim to dispatch orders as soon as reasonably possible. Delivery times may vary depending on the postal service and circumstances outside our control.

Returns and refunds

Your statutory consumer rights are not affected by these terms.

For information about cancelling an order, returning an item and receiving a refund, please see our Return and Refund Policy.

Faulty or incorrect items

If your order arrives damaged, faulty or incorrect, please contact us at milkandmuslin@gmail.com as soon as possible so that we can resolve the issue.

Nothing in these terms affects your legal rights as a consumer.

Contact

If you have any questions about an order or these terms, please contact:

Milk And Muslin
milkandmuslin@gmail.com